Location: KOH SAMUI, Duration: 2 WEEKS
Improve operational training and standards
Train the trainer
Writing and coaching SOPs
Departmental Performance Trainer
At Orient express we worked with the head of departments on a 2 week course to show them how to be better trainers and coaches, set their standards and improve service on a daily basis within their team by showing them how to improve training technique, training objectives needs analysis and service skills and product knowledge best practices.