Location: KOH SAMUI, Duration: 2 WEEKS

Objectives

Improve operational training and standards

Train the trainer

Writing and coaching SOPs

Courses

Departmental Performance Trainer

At Orient express we worked with the head of departments on a 2 week course to show them how to be better trainers and coaches, set their standards and improve service on a daily basis within their team by showing them how to improve training technique, training objectives needs analysis and service skills and product knowledge best practices.

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